The latest ADT Monitoring reviews:
These are actual ADT Monitoring reviews from Protect Your Home customers. They reflect the views and opinions of real customers and have not been altered by Protect Your Home for content or length.
"The installation was great and the technician worked really hard to get us protected for a price we could live with. However the customer service representative that initially set everything up had assured me we wouldn't have to pay more since there was already a brand new, compatible system set up and that was false. We also had an issue with the system but the same technician came right back out to fix it again. If I was only reviewing him he would get 5 stars. "+ read more
"Did a great job!"+ read more
"Installers broke a small sculpture of mine on their way out the door. System has worked well so far. "+ read more
"My service technician was outstanding. He explained everything in detail to ensure I had a clear understanding of the entire system. His knowledge of the product was excellent!"+ read more
" 5 stars"+ read more
" I am glad I have the service but the set up/service was poor. It took way too long (OVER 6 HOURS) & on top of that they only had 1 "Ring Doorbell" and it would not work. :-( I was told I would be called early that week for a set up once they had the part. I never got the call. I called on Wed to find out when they were going to return to finish my job & I was told I was scheduled for the slot 10-2pm that coming Saturday. Well he didn't show up until 3:30! Not happy. The APPS that come with this are not so great either! I can never expand the view of my cameras when I am out of my home! It always reads "VIDEO ERROR, Unable to view video. Network Error"! What good is it when I can't even see it? I can't see anything my garage camera caught. You try & click on it nothing opens! This APP is crap! Your only decent app is Ring! "+ read more
"The customer service with ADT has been excellent with me and my monitoring system. Thanks everyone. "+ read more
"Our Service Technician did an excellent job working with us to understand our needs and ensuring that we got a system that did what we needed at a price point that we believed was fair. He did not try to upsell us on features that we clearly did not need. He was flexible in scheduling the installation to our needs, arrived promptly and did a complete and thorough job."+ read more
"Tech was extremely friendly, knowledgeable and professional. He did a complete evaluation of my home and made smart suggestions for me. No high pressure sales tactics. I feel much safer in my home."+ read more
"I was very happy with the installation but I was unhappy with the fact that I signed up for flex pay only to find out all the money came out of my account. Hopefully someone is paying attention now and I won't get charged for the equipment again next month."+ read more
6 Million Customers Can't Be Wrong!
ADT is the #1 security company in America with over 6 million happy customers. ADT home security has over 140 years of experience, making them the most trusted security company in North America. As you can see above customers generally love ADT's service. Customers feel safer when they know ADT home security is helping protect their home.