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What is ADT 2-Way Voice?

What is 2-Way Voice?

Safety shouldn’t come with a high price tag.

What is 2-Way Voice?

ADT 2-Way Voice turns your home security system into a communications control center. You can call for help from up to 75 feet away, thanks to a microphone that can pick up your normal speaking voice and alert the monitoring center in case of an emergency.

While similar to an intercom, 2-Way Voice offers so much more. The microphone on your control panel is activated when the panic button is pushed or your home’s alarm is activated. That gives you a direct link to an ADT monitoring professional who can hear exactly what is happening in your home and send the help that is required.

Thanks to the hands-free activation, 2-Way Voice can be a lifesaver in more ways than one. In addition to aiding during a break-in or attack, this service can also alert the monitoring center to a health emergency that requires assistance. When seconds can make all the difference, ADT 2-Way Voice assists you in getting the help you need as quickly as possible.

Thanks to its simple operation and automatic activation, 2-Way Voice comes with extra peace of mind, regardless of who in your home needs assistance. Children, the elderly, and those suffering from medical conditions can easily activate the system to connect with a professional ADT monitoring expert who can assess what’s happening and determine the appropriate response.

And this feature was designed with your privacy in mind. The 2-Way Voice feature is only utilized when your alarm has been activated or someone in your home has pushed the panic button. When the system is activated, an ADT monitoring professionals can carefully assess what is occurring in order to determine which authorities and emergency responders need to be alerted.

A bonus benefit of 2-Way Voice is avoiding fees and charges due to false alarms. Because the service is activated along with your alarm, professionals at the monitoring center are instantly aware if the alarm was activated by accident. This can help you save a potentially hefty sum due to false alarms.

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General: For all offers, the form of payment must be by credit card or electronic charge to your checking or savings account, satisfactory credit history is required and termination fee applies. Certain packages require approved landline phone. Local permit fees may be required. Certain restrictions may apply. Additional monitoring fees required for some services. For example, Burglary, Fire, Carbon Monoxide and Emergency Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Emergency Alert devices and are an additional charge. Additional equipment may be purchased for an additional charge. Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowners Insurance. Please consult your insurance company. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

*$99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty

**ADT 6-Month Money Back Guarantee: Money back service guarantee only applies after ADT has made attempts to resolve a system related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.

^†All plans include standard, manually-operated fire panic button on system panel, which must be depressed to alert ADT of smoke or fire. For automatic notification to ADT of smoke, fire or carbon monoxide, a smoke communicator and/or carbon monoxide communicator must be purchased separately. Not available in all states.

^††Gift card provided by ADT. Visa gift cards issued by MetaBank™, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Neither MetaBank nor Visa is a sponsor, endorser or participant in this promotion. Monthly inactivity fee of $2.95 after 12 consecutive months of inactivity. Lost/stolen replacement card fee of $5.00. See the cardholder agreement for more details. Some restrictions apply.

^‡‡ADT Theft Protection Guarantee: The Customer presenting ADT with this ORIGINAL CERTIFICATE will be eligible to receive a reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL of the following requirements are met to ADT’s reasonable satisfaction: (i) the property loss was the result of a burglary that took place while the security system installed at Customer’s protected premises was in good working order and was “on,” and while all of Customer’s doors and windows were locked; and (ii) the intruder entered the residence through a door, window or other area equipped with an ADT detection device, and such detection device was not “bypassed”; and (iii) Customer is not in any way in default under the ADT Residential Systems Customer’s Order; and (iv) Customer files a written claim with their homeowner’s insurance company, and such claim is not rejected or otherwise contested by the insurer; and (v) Customer reports the burglary loss to the appropriate police department and obtains a written police report; and (vi) Customer provides ADT with copies of the insurance claim report, the police report within sixty (60) days of the property loss and proof of settlement by insurance carrier; and (vii) Customer certifies in writing to ADT (by signing this ORIGINAL CERTIFICATE and presenting it to ADT within sixty [60] days of the property loss) that all of the foregoing requirements have been satisfied. Customer understands that presentation of this ORIGINAL CERTIFICATE signed by Customer is required and understands that ADT reserves the right to reject any application for reimbursement that does not comply with ALL of the requirements. Photocopies or other reproductions of this Certificate will NOT be accepted. By signing below, Customer certifies to ADT that all of the foregoing requirements have been satisfied. Please mail to: ADT Security Services, Account Management Support Center, Attn: Theft Protection Guarantee Claims, 14200 E. Exposition Avenue, Aurora, CO 80012.

^Same-day installation not available in all areas.

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Safe Streets License # CMPY.0002025, AK 1074625 | 136835, AL - BA13-99 AESBL #993, AR BAE20110029, AZ 302967 | 19898, CA 5685; CA 1031324 | ACO7817, CO 2015-BFN-0008204, CT CLELC.0185208-L5 | HIC.0652291, DC BL602511000104, DE BA11-201, FL BAEG13000404, GA BLLVA205866, IA BAAC0129, ID RCE-40579 | 037665, IL BA127001452, IN BALAC000190, KS 2020-42748, KY 9365222, LA F2164, MA 192442, ME MS60021441, MD BA107-1680 | 16368955 | 1352811, 01981855, MI BA3601206276, MN BATS02343, MS BA15013023 | 10429325, MT PSP-ELS-LIC-30523, NC BL624CSA, NE 3017, NH 0463C, NJ BA34BF00018800 | 13VH06160200, NM 387294, NV G66-02835 3000009891, NY BA12000302109, OH 53.89.1866, OK AC440557, OR 208546 - CCB, PA CL PA024334, SC BABAC 13455, TN BA0000-1611, TX B18742 B06239001 ACR-2072317, UT 9439243-6501, VA BA11-6617 | 2705139266, WA SAFESSU854P8 | EC SAFESSU846BO, WV BAWV047939